Bill Hale Founder Hale Pet Door
"If there is a better way, we will find it. If there is a better pet door − rest assured − we will build it!"
- Bill Hale Founder Hale Pet Door
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Contact Us

Telephone:

Manufacturing: 800-636-4773 or 623-463-6700
Corporate Offices: 888-293-6411 or 719-269-7400

Email:

Factory: manufacturing@HalePetDoor.com
Corporate: marketing@HalePetDoor.com

Mailing Address:

Manufacturing 5644 North 53rd Avenue
Glendale, AZ 85301
Corporate Offices: 613 Main Street
Cañon City, CO 81212

Company Overview

History

Hale Pet Door™ was founded in 1985 in Phoenix, Arizona, by S. B. (Bill) Hale, Jr.  The company evolved from Hale Glass Contracting™ to Hale Security Pet Door® to its current identity as Hale Pet Door™. It was through his experience in the glass industry that Bill became intrigued with the idea of pet doors and focused on installing them directly into the glass pane of a sliding glass door.

As interest grew and the demand from pet lovers for additional products and services increased, Bill was inspired to meet the challenge. And so, after a quarter century we are proud to offer 10 models in a variety of colors available in 11 standard sizes. For the unusual application, we also offer custom sizing.

Over the years we have manufactured safe, secure, energy efficient and attractive pet doors and provided professional installation for the conscientious pet owner. Thousands of dogs, cats, rabbits, even monkeys, pot bellied pigs and tortoises are enjoying the freedom that a Hale Pet Door provides.

Our reputation is based on superior quality, unsurpassed selection and unparalleled customer service. It is reflected through long-term relationships with our franchisees, dealers, factory certified installers and repeat customers throughout the world.

Where can you find us?

Our facility based in the Phoenix area is home to our engineering department, production, distribution center and our wholesale operation’s sales and support division. National sales, marketing and IT development departments are located in our corporate offices in Cañon City, Colorado. We have a fabulous nationwide dealer network with trained professionals that can install your pet door.

Our Customers

At Hale Pet Door our customers’ satisfaction is our priority.  Our skilled staff continually strives to provide our customers (two-legged and four-legged) with exceptional products and excellent service.  We have been “Making Pets Happy Around The World Since 1985™” and are committed to continue doing so.

After more than 25 years in the pet door industry, Hale has seen many developments in technology as well as many pet problems. We are dedicated to finding solutions that offer freedom with security for people and their pets. To that end, in 2008 we revived Hale Security Pet Door as its own division solely concerned with improving home security and animal safety related to the pet door industry. Hale Security Pet Door® manufactures an ever increasing line of security products designed to complement Hale Pet Door's line of high quality pet doors. These products address many of the concerns which customers have voiced over the years and continue the Hale tradition of being the highest in quality, reliability and customer service.